Delivery & Return
Free delivery available on a number of products over ₵5000. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Kafmart offers ideal shipping methods for any requirement. Be it low priced through Standard Parcel Post, more quickly via Speedaf Express (Accra only) or Kafmart delivery, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over ₵5000: All day delivery. Order anytime: |
FREE |
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Orders under ₵5000: All day delivery. Order anytime: |
15 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
20 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 12noon. |
₵35 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
₵25 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
From ₵50 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From ₵60 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
From ₵70 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From ₵100 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We're sorry to hear that your order hasn't arrived yet! Here’s how you can track it:
Check Your Tracking Information: You can track your order using the tracking number provided in your shipping confirmation email. Simply enter it on our Tracking Page or the courier’s website.
Shipping Timeframe: Delivery times vary based on your location and the shipping method selected at checkout. Please check your estimated delivery date in your order confirmation email.
Carrier Delays: Sometimes, shipping carriers experience unexpected delays due to weather, high demand, or other factors. Please allow a little extra time for your package to arrive.
Still Need Help? If your order is past the estimated delivery date and tracking hasn’t updated, please contact our support team at info@kafmart.com or 0558450146, and we’ll be happy to assist you!
Delivery on public holidays depends on the courier service used. While some carriers may operate on holidays, others might experience delays. Please check the estimated delivery date at checkout or refer to your tracking details for updates. If you need further assistance, feel free to contact our support team.
We deliver to most locations! To check if we ship to your area, enter your address at checkout. If delivery isn’t available, you’ll be notified before completing your order. For more details on shipping coverage, feel free to contact our support team.
Next-day delivery is available for select products and locations. Eligibility depends on your shipping address, order time, and item availability. To check if next-day delivery is an option for your order, enter your address at checkout. If you need further assistance, feel free to contact our support team.
Some orders may require a signature upon delivery, depending on the courier and order value. If a signature is needed and no one is available, the courier may attempt redelivery or leave a collection notice. You can check your shipping confirmation for details or contact our support team for assistance.
Online store of household appliances and electronics
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